Insights
Expert thinking from our team on business continuity, resilience and crisis management
Expert thinking from our team on business continuity, resilience and crisis management

With the UK having just experienced an extreme heatwave, July is a timely opportunity to remind ourselves that disruption doesn’t always hit with one big bang. Instead, it can creep up on organisations day by day, unfolding through a series of escalating yet familiar stressors:…

Earlier this month, we attended the 2026 Airmic (Association for Insurance & Risk) Annual Conference at the ICC in Birmingham.

Horizonscan Limited

Risk has always been part of human life. What has changed over time is how societies understand, manage and assign responsibility for it. From ancient beliefs about fate, through the emergence of insurance and probability theory, to modern organisational risk management, each era has shaped…

Business Continuity is now a priority for every organisation.

We are entering 2026 in what is often described as a VUCA environment — volatile, uncertain, complex, and ambiguous. What is striking is not simply the number of risks facing organisations, but how tightly interconnected they have become.

Crisis simulation exercises (CSEs) are among the most powerful tools organisations can use to build true resilience. Unlike traditional training or theoretical planning, CSEs place individuals and teams in realistic, high-pressure scenarios, challenging them to think on their feet, make decisions under stress, and respond…

On March 21, 2025, Heathrow Airport faced a defining crisis: a catastrophic fire at the North Hyde substation led to a complete shutdown of the airport, affecting over 200,000 passengers and temporarily halting the UK’s air traffic.

In an era of increasing volatility, where power outages, cyber incidents, and supply chain disruptions are no longer rare but routine, resilient operations are more vital than ever. Recent events, from widespread grid failures across Southern Europe to a spate of coordinated cyberattacks on major…

The recent power outage at Heathrow Airport, which resulted in an 18-hour operational standstill, offered a rare but valuable lens into the complexities of crisis response in a modern, high-functioning infrastructure. While the initial cause—a fire at a nearby substation—was outside the airport’s control, the…